EFFECTIVE AS OF May 25th, 2018
Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”) privacy notice for their specific rights, remedies, and other GDPR/Privacy Shield-related information here.
Important Notice to Non-U.S. Residents
The Playable Ads and Website and its servers are all operated in the United States and elsewhere. If you are located outside of the United States, please be aware that any information you provide to us and/or that we collect from you, including personal information, will be transferred from your country of origin to the United States. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (as described in the GDPR Notice linked above), your decision to provide such data to us, or allow us to collect such data it through our Website or services, constitutes your consent to this data transfer.
Children’s Online Privacy Protection Act
Our Playable Ads are for general audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
What Information We Collect, The Purpose Of Collection And Use
Contact Information: We collect contact information through the email contact on our Website from visitors and customers who wish to obtain information or support. Such contact information primarily includes first name, last name, e-mail address, and other information necessary for us to properly respond (collectively, the “Contact Information”). This Contact Information is used by our sales, support, and product teams to contact our Website visitors and customers for the purpose of providing the required information or support and/or providing our services.
Other Information: In addition to the Contact Information, we may collect or receive the following information:
From Your Activity on Our Website and Playable Ads: In an ongoing effort to improve the Playable Ads and the Website, we automatically collect certain information when customers engage with the Playable Ads (through Mixpanel and internally) and when visitors visit the Website (through Google Analytics). This information generally consists of: Browser type, language, and version; Referring and exit pages and URLs; information about the application that served the Playable Ad; Date and time; Playable Ad interaction information, such as the amount of time spent on particular portions of the Playable Ad, scores, and other performance and usage data; Type of device; Advertising Identifier (“IDFA” or “AdID”); Operating system or and version (e.g., iOS, Android or Windows); Carrier; Geo-location; and Network type (WiFi, 3G, 4G, LTE).
Local Shared Objects: Local shared objects may also be stored on your computer or device (via Mixpanel and internally) when engaging with our Playable Ads in order to collect the engagement data listed in Other Information (e.g., interaction with the Playable Ad, score obtained, click-throughs). Local shared objects operate like cookies, but are not always managed in the same way. Depending on how local shared objects are enabled on your computer or device, you can manage, clear, or disable them via browser or app settings. For more information on Mixpanel (including opt-out information), please visit https://mixpanel.com/legal/privacy-policy/.
The Information Collected by or Through Third-Party Advertising Companies
In connection with the Playable Ad, neither we nor any third party acting on our behalf employs behavioral advertising or retargeting in connection with users whom we know to be under 13 years old.
How to Opt Out of Interest-based Advertising
TreSensa does not serve ads to you based on your personal characteristics besides, at most, high-level interests and we do not place cookies to follow users across websites in order to retarget them. Thus, since we do not participate in interest-based advertising as it’s commonly interpreted within the industry, settings on certain device types (e.g., Android) will not result in opting out of Playable Ads. Certain iOS settings (shown below) will result in not receiving Playable Ads:
7 or Higher
Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting.
Go to your Settings >Select General > Select About > Select Advertising > Enable the “Limit Ads Tracking” setting.
In an ongoing effort to better understand our users, we may analyze the Other Information in aggregate form in order to operate, maintain, manage, and improve the Playable Ad, the Website, and the Platform. This anonymized and aggregated information does not identify you personally. We may share this anonymized and aggregated data with the Platform on which you are playing the Playable Ad and also with our affiliates, agents, and business partners. We may also disclose anonymized and aggregated user statistics in order to describe our products, the Playable Ad, and the Platform to current and prospective business partners and to other third parties for other lawful purposes.
Onward Transfer to Third Parties
Disclosure to Public Authorities
We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
How We Protect Your Information
We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such information, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Opt-Out for Direct Marketing; Email Management
You may opt out at any time from the use of your personal information for direct marketing purposes by contacting us at Privacy@TreSensa.com. Please allow us a reasonable time to process your request.
You may manage your receipt of automated marketing and non-transactional communications by clicking on the “Manage Email Preferences” link located on the bottom of any TreSensa marketing email and following the instructions found on the page to which the link takes you. You cannot opt out of receiving transactional e-mails related to their account or purchase orders. Further, you may always reach out to Privacy@TreSensa.com in cases where you no longer wish to receive emails from the TreSensa team personally (or respond directly within such email).
Retention of Personal Information
We do not monitor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
How to Contact Us